Privacy Policy & Terms of Use
Last Updated: 8 March 2026
Welcome to the UpKeep UK website. This page outlines the terms under which you may use our website and how we collect, store, and use personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
1. Who We Are
UpKeep UK (“we”, “our”, “us”) is a London-based property services company providing property maintenance, construction, renovation, and facilities management services for residential and commercial clients.
Website: https://upkeep.co.uk
Contact: admin@upkeep.co.uk
Privacy Policy
2. What Information We Collect
When you use our website or contact us, we may collect the following information:
Your name, email address, and phone number (via enquiry or contact forms)
Business name, company name, or property address (if provided)
Recruitment information submitted through our careers page, including CVs or supporting documents you choose to upload
Technical data such as your IP address, browser type, device information, and usage data collected through cookies and analytics tools
We do not collect payment or financial information directly through this website.
3. Lawful Basis for Processing
Under UK GDPR, we process personal data based on legitimate business interests, contractual necessity, or your consent.
For example:
Responding to enquiries or service requests
Managing client communications
Processing job applications
Improving the functionality and performance of our website
Where consent is required (such as optional communications), you may withdraw that consent at any time.
4. How We Use Your Information
We use personal data to:
Respond to enquiries and provide quotations
Deliver property maintenance, construction, or related services
Process and review job applications submitted through the careers page
Improve the functionality and performance of our website
Maintain business records and internal administration
We only use personal data where there is a legitimate business purpose or where you have provided consent.
5. Recruitment Information
If you apply for a role through the UpKeep UK careers page, we may collect personal information including your name, contact details, work experience, qualifications, and documents such as CVs or supporting materials.
This information is used solely for recruitment purposes, including:
Reviewing applications
Contacting candidates about current or future roles
Assessing suitability for employment or contractor opportunities
Recruitment information is only accessed by authorised members of the UpKeep UK management or recruitment team.
Applicant information may be retained for a reasonable period in order to consider candidates for future opportunities unless you request that it be removed.
Please avoid including sensitive personal information such as national insurance numbers, passport numbers, or banking details within your uploaded documents.
6. Cookies & Analytics
Our website uses cookies and analytics tools to:
Understand how visitors use our website
Improve site functionality and performance
Monitor website traffic and user behaviour
This may include services such as Google Analytics.
You can control or delete cookies through your browser settings.
7. Data Sharing
UpKeep UK does not sell or share personal data with third parties for marketing purposes.
Personal data may be processed by trusted service providers who support our website operations, such as:
Website hosting providers
Analytics platforms
Form processing services
These providers only process information on our behalf and are required to comply with appropriate confidentiality and data protection standards.
8. Data Security
We take reasonable technical and organisational measures to protect personal data submitted through our website. This includes secure hosting environments, restricted access to sensitive data, and standard security practices designed to protect information from unauthorised access, loss, or misuse.
However, no system can guarantee absolute security, and data transmission over the internet is undertaken at your own risk.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes outlined in this policy, including responding to enquiries, managing services, or reviewing job applications.
Where personal data is no longer required, we take reasonable steps to delete or anonymise it.
10. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your personal data
Object to certain types of processing
To exercise any of these rights, please contact us at:
admin@upkeep.co.uk
Terms of Use
11. Use of the Website
By accessing this website, you agree to:
Use the website only for lawful purposes
Not attempt to interfere with the security, functionality, or operation of the website
Not submit false, misleading, or malicious information through any website forms
12. Intellectual Property
All content on this website, including text, images, branding, logos, and design elements, is the property of UpKeep UK unless otherwise stated.
Content may not be reproduced, distributed, or reused without prior written permission.
13. Limitation of Liability
While we aim to ensure that information on this website is accurate and up to date, UpKeep UK makes no guarantees regarding completeness or accuracy.
UpKeep UK accepts no liability for any losses or damages arising from the use of this website or reliance on information provided on it.
14. External Links
This website may contain links to external websites operated by third parties.
UpKeep UK is not responsible for the content, security, or privacy practices of these external websites.
15. Changes to This Policy
We may update this Privacy Policy and Terms of Use from time to time.
Any updates will be published on this page with an updated revision date.
16. Contact Us
If you have any questions regarding this policy or how your personal data is handled, please contact us:
Email: admin@upkeep.co.uk
Address: 8 Raven Road, London, UK