For managing agents, RMCs, RTMs & freeholders
Block Management Property Maintenance in London
- One trusted contractor for reactive communal repairs and planned upkeep across every block on your panel
- Fast 1-3 hour emergency response in London, 24/7, before residents escalate
- Compliance-literate works with before-and-after photo reporting and Section 20-friendly pricing
Fully insured. SafeContractor approved. 1-3 hour emergency response.
- 1-3 hour emergency response
- All trades, one call
- Fully insured & guaranteed
- 25+ years combined experience
Block management property maintenance is the reactive and planned upkeep of a block's communal areas and common parts, delivered for managing agents, resident management companies (RMCs), right to manage (RTM) companies and freeholders. UpKeep is the London contractor that handles it - communal repairs, planned preventative maintenance and fire-safety remedials across every trade, with 1-3 hour emergency response in London, full before-and-after photo reporting and transparent fixed pricing you can defend to leaseholders.
The pressures you are under
A maintenance partner that takes the heat off you
Managing blocks means resident calls, compliance deadlines and service-charge scrutiny - often all at once. UpKeep is the works contractor that closes faults quickly, documents everything and keeps your common parts compliant.
Free, no-obligation quotations across London and the UK.
Resident complaints escalate fast
A dead stairwell light, a failed entrance door or a leak into common parts means calls from every flat. UpKeep attends London emergencies in 1-3 hours and keeps you updated, so faults are closed before they become disputes.
The compliance liability lands on you
Fire doors, FRA actions and communal electrics carry real exposure for the responsible person. We carry out the remedial works to standard, with certificates and photo evidence you can put in front of leaseholders and insurers.
Every invoice gets scrutinised
Service-charge spending can be challenged at tribunal. UpKeep gives transparent, itemised, Section 20-friendly quotes and clear reporting, so spending is easy to justify.
Too many contractors to chase
One firm for plumbing, another for electrics, another for roofing is a procurement headache. UpKeep covers every trade across your whole portfolio under one accountable point of contact.
Why block managers choose UpKeep
Built for managing agents, RMCs, RTMs and freeholders
One contractor, every trade, every block
Add UpKeep to your panel and consolidate reactive and planned works across the portfolio under a single point of contact.
Fast, SLA-backed response
24/7 cover with 1-3 hour emergency attendance in London, so communal and safety faults are handled before residents escalate them.
Compliance-literate works
Fire door repair and replacement, FRA remedial actions, communal EICR remedials and emergency lighting, all carried out to standard with full documentation.
Audit-ready reporting
Before-and-after photos, certificates and itemised invoicing on every job, ready to share with leaseholders, directors, insurers or the tribunal.
Section 20-friendly, transparent pricing
Clear fixed quotes and a schedule-of-rates approach that fits how agents consult and recover costs. Fully insured, SafeContractor approved, 25+ years combined experience.
The UpKeep difference
Compliance and fire-safety remedial works for common parts
Most contractor pages go thin on fire safety and leasehold compliance. We do not. UpKeep carries out the remedial works that keep your common parts safe and certifiable - while consultations, budgets and legal liability stay where they belong, with you and your advisers.
Fire doors
For buildings 11m and over, flat entrance doors should be checked annually and communal fire doors quarterly (in force since January 2023). We provide fire door inspection support, repair and compliant replacement. See gov.uk fire-door duties .
FRA remedial actions
A Fire Risk Assessment is legally required for the common parts of any block with shared areas. UpKeep carries out the FRA remedial actions - fire-stopping, signage, compartmentation and door works. We do not write the FRA itself.
Communal EICR remedials
Blocks usually have a separate electrical installation serving shared parts. We carry out communal EICR remedial works and ongoing electrical maintenance across landlord-supply circuits and risers.
Emergency lighting & BSA awareness
Emergency lighting testing, repair and replacement across common parts. For higher-risk buildings (broadly 18m+ or 7+ storeys) we work within the accountable-person regime, carrying out remediation - see building owner obligations .
Quoted the way agents consult and recover
Qualifying works costing any one leaseholder more than 250 pounds (inc VAT) need consultation; a qualifying long-term agreement (any contract over 12 months) costing any one leaseholder more than 100 pounds a year (inc VAT) needs its own consultation. Get it wrong and recovery is capped - so UpKeep quotes in a clear, itemised, consultation-friendly way and can work to a schedule of rates or 12-month terms. We do not run the consultation - that stays with you. For the statutory detail see LEASE on Section 20 consultation .
Simple, accountable process
How UpKeep maintain your properties
Job raised
You, your site contact or a resident reports an issue by phone, email or portal. We log it and confirm receipt.
Engineer dispatched
The right trade is assigned and attendance is confirmed with your site contact.
Work completed
Carried out safely in the communal area with minimal resident disruption, photos and sign-off.
Report & invoice
Detailed job report with before-and-after photos and transparent itemised invoicing for the service charge.
Follow-up
We confirm the works are right and manage any aftercare.
Communal trades we cover across your blocks
From a single emergency call-out to portfolio-wide planned works - every communal trade, under one accountable contractor.
Coverage across the capital
Proudly serving London's blocks and the wider UK
We cover blocks across London and the wider UK, with strong coverage in central and inner-London boroughs where leasehold flats are concentrated. From a single building to a panel of blocks, you get one accountable contractor and consistent reporting across the lot.
- Transparent, fixed pricing - no surprises on the service charge
- Fully insured with guaranteed workmanship
- Free, no-obligation quotations
- Fast 1-3 hour response times for London emergencies
- Friendly, experienced engineers across every trade
Concentrated leasehold density means we are regularly on blocks across Westminster , Camden and Tower Hamlets - see our full London coverage for every borough we serve.
The detail that matters
Block management property maintenance, done properly
Whether you are a managing agent juggling a portfolio, an RMC director volunteering your evenings, or a freeholder protecting an investment, the day-to-day reality is the same: communal areas have to work, residents expect a fast answer, and every pound spent from the service charge has to be defensible. UpKeep is the outsourced works contractor that handles the practical side - reactive communal repairs when something fails and planned preventative maintenance for blocks that stops it failing in the first place - while you keep control of management, budgets and consultation.
Built for managing agents, RMCs, RTMs and freeholders
Roughly half of UK leasehold blocks are managed by resident management companies, so we write and work for both the professional agent and the volunteer director who carries real legal responsibility without a trade background. The promise is the same either way: one team that covers every trade, attends quickly, and hands back documentation you can put straight in front of leaseholders. We sit on your panel as the contractor - we are not a managing agent and we do not collect service charges, prepare budgets or decide who is liable to pay. We do the works, and we document them.
That single point of contact matters most across a portfolio of buildings . Instead of chasing a plumber here, an electrician there and a roofer somewhere else, you raise one job and the right trade is dispatched - with consolidated reporting so you can see the whole estate at a glance. For our wider client base across estate agents , landlords , hotels and hospitality and local councils , the same accountable model applies.
In-house maintenance vs outsourced for managing agents
Running maintenance in-house can feel like control, but it often means carrying fixed cost, partial trade cover and the compliance burden yourself. Outsourcing to a single accountable contractor flips the maths - you pay for the works you need, get every trade on call, and inherit the documentation trail by default.
When to use UpKeep for your block
From the 2am emergency to the cyclical decorating programme, UpKeep covers the full spread of communal works a block throws up across the year.
Reactive emergencies
Failed entrance doors, lift-area leaks, lost stairwell lighting - emergency property repairs in London attended in 1-3 hours.
Planned & cyclical works
PPM schedules, communal plant servicing and cyclical redecoration that keep the building ahead of failure.
Post-FRA / post-EICR remedials
We action the items your assessor or electrician has flagged - fire-stopping, door works, communal EICR remedials.
Void & common-part refurb
Refreshing entrances, corridors and bin stores between lettings or as part of an estate upgrade.
One-off major works
Roofing, external fabric and larger communal projects quoted in a Section 20-friendly, itemised way - like our Barbican building restoration .
"Block managers do not need another contractor who turns up late and leaves the job half done. They need one team that covers every trade, documents everything, and keeps the building compliant - so the calls they get from residents are thank-yous, not complaints."Drahim Hasula , founder of UpKeep
Accreditations you can rely on
UpKeep is fully insured with guaranteed workmanship and holds the accreditations block directors and agents look for before adding a contractor to a panel. Learn more about UpKeep or get in touch to discuss your blocks.
Frequently asked questions
Operational
How fast can UpKeep attend an emergency in a communal area?
For emergencies across London we aim to attend within 1-3 hours. Communal faults like failed entrance doors, lift-area leaks or lost stairwell lighting are prioritised so residents are not left at risk.
Do you offer out-of-hours and 24/7 cover for blocks?
Yes. Our engineers are available 24/7 and ongoing contracts run under agreed service level agreements, so you and your site contacts always have a route to fast attendance.
Can you cover a portfolio of several blocks under one account?
Yes. UpKeep works as a single point of contact across multiple blocks, covering every trade for both reactive call-outs and planned maintenance, with consolidated reporting.
How do you report works back to us and our leaseholders?
Every job comes with a detailed report including before-and-after photos, notes and transparent itemised invoicing - documentation you can share directly with directors, leaseholders or insurers.
Compliance
Can you carry out fire door inspections and remedial works in blocks of flats?
Yes. We provide fire door inspection support, repair and compliant replacement. For buildings 11m and over, flat entrance doors should be checked annually and communal fire doors quarterly - we carry out the remedial works that keep them compliant. See gov.uk on fire-door duties .
Do you handle communal EICR remedial works and emergency lighting?
Yes. We carry out remedial works on communal electrical installations following an EICR, plus emergency lighting testing, repair and replacement across common parts.
Does UpKeep handle Section 20 consultation?
Consultation is the managing agent's or landlord's responsibility, not ours. What we do is quote in a clear, itemised, consultation-friendly way and work to a schedule of rates or 12-month terms where it helps you stay compliant and recover costs. For the statutory detail see LEASE on Section 20 .
Location & service
Which areas of London do you cover for block maintenance?
We cover blocks across London and the wider UK, with strong coverage in central and inner-London boroughs where leasehold flats are concentrated, including Westminster , Camden and Tower Hamlets . See our full London coverage .
What communal trades and services do you cover?
Communal plumbing and leak detection, heating and communal plant, electrics and EICR remedials, emergency lighting, fire-safety remedials, drains and gutters, roofing and building fabric, carpentry, doors/entry/locks, and communal decoration - all under one contractor.
Are you insured and accredited to work in residential blocks?
Yes. UpKeep is fully insured with guaranteed workmanship and holds SafeContractor Approved, Federation of Master Builders, SSIP, NAPIT (electrical), TrustMark and Gas Safe Register accreditations.
Keep exploring