UK PROPERTY MAINTENANCE SPECIALISTS

A nationwide property maintenance and construction partner

UpKeep is a London-based property maintenance and construction company serving estate agents, block managers, landlords and facilities teams across the UK. Whether you need a reactive maintenance partner for your managed portfolio or a construction team for a larger project, we deliver a reliable, professional service with every trade in-house and one dedicated point of contact.

How we operate across the UK from our London base

We are a family-run property services company based at 8 Raven Road, London, E18 1HB, and we work across the country from that single base - covering Greater London, the South East and beyond. That means we serve clients nationwide rather than running separate branches in every region. We currently cover all London boroughs, are actively expanding across the South East and the Home Counties including Surrey, Kent and Essex, and regularly work with clients beyond those listed areas. If you are unsure whether we reach you, tell us the property address and we will confirm cover.

Two divisions that work together

Our offer spans both reactive and planned property maintenance and full construction and refurbishment. Reactive maintenance means a fast response when something goes wrong - a leak, a heating fault, storm damage - while planned maintenance is proactive, scheduled work that protects property value and avoids recurring call-outs. On the build side, our in-house construction team manages the whole process, from loft conversions and extensions to fit-outs and commercial refurbishment. Because both divisions sit under one roof, a managed building can move seamlessly from a small repair to a major refurbishment with the same accountable team.

What "every trade in-house, no subcontractor roulette" means for you

Many contractors subcontract trades they do not employ, which is where standards drift and accountability gets blurry. UpKeep keeps every trade in-house - plumbers, electricians, roofers, carpenters and decorators on our own teams - so quality stays consistent and predictable, and one organisation owns the outcome from start to finish. With 25+ years of combined experience and thousands of maintenance and construction jobs completed, that consistency is what clients return for.

The property-professional value

For estate and letting agents, block and managing agents and landlords, the day-to-day value is operational: one dedicated account manager who knows your portfolio, SLA-backed response with clear timescales, written confirmation at every stage, and detailed before-and-after photo reporting with clear invoicing. You stop coordinating multiple contractors and start managing one relationship.

• One account managerKnows your portfolio and keeps you updated.
• SLA-backed responseClear timescales and written confirmation.
• Photo-documented reportingBefore-and-after photos and clear invoicing.
• Fully insuredPublic and employer's liability across all works.

Who we serve, and compliance that matters

Alongside property professionals and facilities teams managing portfolios, we work with homeowners and businesses needing larger projects. For rented and managed stock, the regulatory backdrop matters: the Decent Homes Standard, Awaab's Law on damp and mould, and Section 20 consultation for major works in blocks all shape what good maintenance looks like. Section 20, in plain terms, is the leaseholder consultation a managing agent must run before significant communal works - the kind of planned programme our teams are built to deliver. We help clients stay on the right side of those obligations with documented, accountable work.

Reactive partner or one-off contractor?

A one-off contractor fixes a single problem and moves on. A maintenance partner holds a standing relationship - knowing your buildings, agreeing response times, and combining fast reactive call-outs with scheduled planned maintenance so issues are caught before they escalate. For a portfolio, the partner model is almost always the cheaper and calmer route over time. Our guide on planned versus reactive maintenance explains the trade-off in more detail.

How to start working with UpKeep

Finding your area is simple: browse our London locations hub for borough-level coverage, or get in touch with any UK property address and we will confirm whether we can cover it. New portfolio clients can set up an account so future jobs route straight to one point of contact. You can also read practical advice on our blog, from essential upkeep tips for homes and rentals to tackling damp and caring for period property.

"Property professionals do not want five contractors and five invoices - they want one team that turns up, does it properly and tells them it is done. That is what we built UpKeep to be, wherever in the UK the property is."

Drahim from UpKeep